To place an order, simply browse our website, add the items you’d like to purchase to your shopping cart, and then proceed to checkout. You will be prompted to enter your shipping and payment details to complete the order.
We accept a variety of payment methods including:
Once an order is placed, it is processed quickly. Unfortunately, we cannot modify or cancel orders once they are confirmed. If there is an issue, please contact our support team immediately, and we’ll do our best to help you.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order status directly on our website or via the shipping carrier’s site.
If your order arrives damaged or faulty, please contact our customer service team with photos of the issue and your order number within 7 days of receiving the product. We will guide you through the return process and ensure you receive a replacement or a refund.
To return an item, log into your account and navigate to the “Orders” section. Select the item you want to return and follow the instructions for initiating the return. Alternatively, you can contact our customer service team for assistance.
No, you can check out as a guest. However, creating an account allows you to track your order, save shipping information, and receive special promotions or discounts.
If you need to change your shipping address, please contact customer service as soon as possible. If your order has not been shipped yet, we may be able to update it for you.
If you receive the wrong item, please contact our customer service team immediately with your order details. We will arrange a return and send you the correct item at no extra charge.
Yes, all of our products are 100% authentic, sourced directly from trusted suppliers. We take quality control very seriously to ensure that everything we sell meets the highest standards.
FASHOP, Copyright 2025 by Burntilldead Studio. All Rights Reserved
